Vnukovo International Airport is expanding language support for its acoustic passenger information system. Two new languages — Armenian and Georgian — have been added. The innovation is aimed at increasing the comfort and availability of information for the growing number of passengers from Transcaucasian countries using the airport’s services.
Now announcements about the beginning and end of boarding, calls for delayed passengers, gate changes and possible flight delays are available in 15 foreign languages in addition to Russian: English, Chinese, German, Spanish, Turkish, Persian (Farsi), Greek, Uzbek, Moldavian, Tajik, Kazakh, Azerbaijani, Kyrgyz, Armenian and Georgian. This means that passengers who do not speak enough Russian can receive all the necessary information about their flights in their native language, which will make their trip more comfortable.
The acoustic information system covers all areas of the Vnukovo airport complex, including check-in halls, screening areas, waiting areas, gate galleries and arrival areas.
Vnukovo International Airport is constantly striving to improve the passenger experience, and the expansion of language support for the acoustic information system is another step in this direction. The innovation symbolizes the dynamic development of the airport as a convenient transportation hub and will be an additional factor in attracting new passengers to international destinations.
Vnukovo International Airport is one of the largest air transportation hubs in Russia, handling about 200 thousand flights of Russian and foreign carriers every year. The airport’s route network covers the entire territory of Russia, as well as countries around the world. In 2019, Vnukovo International Airport broke a historical record and served more than 24 million passengers. The airport complex with a total area of about 300 thousand square meters has a capacity of up to 35 million passengers per year. Vnukovo International Airport, as the only one among the airports in Russia, has received the gratitude of the President of the Russian Federation Vladimir Putin for work achievements and high results in professional activities. In addition, Vnukovo Airport has been recognized as the best airport in the highest category «International Airport» of the national award «Air Gates of Russia» (part of the National Aviation Infrastructure Show, NAIS) for three years in a row.
